Shipping Policies
Shipping Costs
- Return Shipping: The customer is responsible for paying for their own shipping costs for returning the item. Shipping costs are non-refundable.
- Refund of Shipping Costs: If you receive a refund, the cost of return shipping will be deducted from your refund, unless the return is due to an error on our part (e.g., you received an incorrect or defective item).
Delivery Timeline for Triveni Organics
At Triveni Organics, we understand that receiving your products in a timely manner is important to you. We are committed to processing and delivering your orders as quickly as possible while ensuring the quality and care of your products.
Standard Delivery Timeline
- Processing Time: Orders are typically processed within 24-48 hours after the order is placed. Processing includes verifying your order, quality checks, and packaging.
- Shipping Time: Once processed, the standard delivery time for orders is between 2 to 7 business days. This timeline may vary depending on your location and the efficiency of the local courier service.
Delivery to Remote Locations
- Extended Delivery Time: For remote or hard-to-reach locations, delivery times may extend beyond the standard 2 to 7 days. The exact delivery time will depend on the accessibility and distance of your location.
- Communication: Customers in remote locations will be informed of the expected delivery timeline once their order is processed and the shipment is underway.
Special Considerations
- Public Holidays and Weekends: Please note that our shipping times do not include weekends and public holidays. Orders placed on these days will be processed on the next business day.
- High Demand Periods: During periods of high demand, such as holidays or special promotions, there may be a slight delay in shipping times. We appreciate your patience during these times.